Provide your contact information and full billing address. We cannot accept orders addressed to P.O. Boxes. We only accept purchases within the USA. We do reserve the right to refund any order that is potentially fraudulent by our billing standards.
We only ship out Monday through Friday, with the exception of US holidays. You will receive an email confirmation once shipped out. We are not responsible for any lost, stolen, or damaged shipments.
(First-class mail) 3-7 days
(Priority Mail) 2-3 days
(Express delivery) 1-2 days
No exchanges or refunds. All sales are final. A good amount of our inventory is on consignment, meaning we sell items for many individual sellers/consignors. These consignors are paid out shortly after their item(s) sell. Because of this, we are firm on our return policy.
We only accept brand-new items.
Make sure to add your tracking number and social media tag
Add phone number & email address
We are not liable for any missing shipments that do not include signature confirmation. We also recommend including insurance on all shipments.
All items returned to the seller will include signature confirmation.
If you purchase an item and then cancel the membership, your order will also be canceled.
New inventory daily
2 Steals per customer each month.
Shoe Cleaning: drop off at the store location
Instore Up: During store hours. - Proof of purchase & ID
6706 Odana Rd, Madison WI 53719
Customer Service: 608-405-2046
Pick Up Hours
Sales Tax is charged to all orders required by the state of Wisconsin.
Heavy7Hearts Clothing Line
ALL SALES FINAL. We only accept exchanges for defective products & errors.
Allow 7 business days to get processed. Created by hand so it will take up to 1-4 weeks. (No Refunds)
Our Proud 2 Pay collection is of the highest quality and crafted with the utmost attention to detail, making it worth every penny. The perfect way to show your pride while paying for quality clothing. Proud 2 Pay proudly celebrates the unique style of every customer while recognizing the product's value.
If interested in donating or volunteering please contact us at Heavy7Heartscl@gmail.com
We respect our customer's account information as private and confidential information and will not share it with any outside organizations or individual to avoid any applicable laws, Federal/State regulations, legal proceedings. Your information is secured with Square, Apple Pay, PayPal and any other payment platforms.
All content from Heavy7Hearts Clothing Line: Including all social media platforms, graphics, texts, logos, clothing designs, photos, videos, and audio is the property of Heavy7Hearts Clothing Line LLC. It is prohibited to seal or use without permission by the United States of America and International copyright laws and trademarked under Heavy7Hearts Clothing Line.